Citrix Workspace Mac 10.12

downloadxms_10.12.0.10613.zipWhy can't I download this file?

Applicable Products

Citrix Endpoint Management

Package name: xms_10.12.0.10613.bin
For: XenMobile Server 10.12.0
Deployment type: On-premises only
Replaces: xms_10.12.0.10102.bin, xms_10.12.0.10204.bin, xms_10.12.0.10324.bin, xms_10.12.0.10417.bin, and xms_10.12.0.10539.bin
Date: January, 2021
Languages supported: English (US)
Readme version: 1.00

Readme Revision History

Version	Date	Change Description
1.00	January, 2021	Initial release

Important Notes about This Update

As a best practice, Citrix recommends that you install this and other updates only if you are affected by the specific issues they resolve.

Where to Find Documentation

This document describes the issue(s) resolved by this release and includes installation instructions. For additional product information, see XenMobile Server 10.12 on the Citrix Product Documentation site.

What's new

Automatically update managed Google Play apps. This new policy allows you to restrict the ability of users to configure automatic app updates for managed Google Play apps on Android Enterprise devices. You can allow users to configure the policy. Or, you can specify that automatic updates apply always, never, or only when a device is connected to Wi-Fi.

Citrix Workspace Mac 10.12.6

[From xms_10.12.0.10613.bin][CXM-90842]

What's new from Replaced Releases

Apple support for the Apple Push Notification service legacy binary protocol ends as of November 2020. Apple recommends that you use the HTTP/2-based APNs provider API instead. As of this release, XenMobile Server supports the HTTP/2-based API. The server property apple.apns.http2 allows you to toggle between HTTP and HTTP/2. In order to enable HTTP/2, add this custom server property and set it as true. For more information, see the news update, 'Apple Push Notification Service Update' in https://developer.apple.com/. For help with checking connectivity to APNs, see Connectivity checks.
[From xms_10.12.0.10204.bin][CXM-79788]
The Secure Hub Apple Push Notification Service (APNs) certificate for XenMobile Server 10.12 expires on July 12, 2020. As a result, the agent notification fails and the application push might be delayed on iOS devices. This update renews the Secure Hub APNs certificate with an expiration date of June 17, 2021.
[From xms_10.12.0.10324.bin][CXM-80942]
Enable automatic updates on Apple Volume Purchase apps with the App Auto Update setting. If On, volume purchase apps automatically update when an update exists on the Apple store. Default is Off .
[From xms_10.12.0.10324.bin][CXM-81423]
Publish enterprise apps for Android Enterprise in the XenMobile Server console. You no longer need to register for a Google Play developer account when you add an Android Enterprise private app. The XenMobile Server console opens a managed Google Play store UI for you to upload and publish the APK file. For more information, see Add an enterprise app.
[From xms_10.12.0.10417.bin][CXM-84777]
Allow static or dynamic MAC addresses. As part of the Wi-Fi policy, iOS and iPadOS devices can now use a different MAC address each time they connect to the configured Wi-Fi network. You can also choose to have the MAC address remain static. However, using a dynamic MAC address makes it more difficult to identify the device consistently, enhancing privacy. See Wi-Fi policy.
[From xms_10.12.0.10539.bin][CXM-86927]

Known Issue(s) in this Release

There are no known issues in this release.

New Fix in This Update

Deployment of Volume Purchase Program (VPP) apps using device licenses fails on devices running macOS version 11, if you haven't logged in to the App Store.

[From xms_10.12.0.10613.bin][CXM-90490]

Fixes From Replaced Releases

Unable to upload iOS public apps in the App Store using App Store URL.
[From xms_10.12.0.10102.bin][CXM-76899]
Role-based access control (RBAC) fails to restrict admins from exporting enrollment invitations to users outside the intended recipient group.
[From xms_10.12.0.10102.bin][CXM-77609]
Unable to upload public apps in the App Store using public API. You get the following error: Store URL is invalid
[From xms_10.12.0.10102.bin][CXM-77665]
User ID on a single device is mapped to several user IDs.
[From xms_10.12.0.10102.bin][CXM-78010]
Intermittent deadlocks in the database server cause enrollment failures.
[From xms_10.12.0.10102.bin][CXM-78747]
You can't use the XenMobile Server 10.10 console to edit the Exchange device policy if the policy is configured on XenMobile Server 9.
[From xms_10.12.0.10204.bin][CXM-79090]
Apple iTunes volume purchase apps can't synchronize with XenMobile.
[From xms_10.12.0.10204.bin][CXM-80096]
For a few installed apps, the version is blank for the app inventory shown on the Manage > Devices > Device Details page.
[From xms_10.12.0.10204.bin][CXM-80392]
You can't use the XenMobile Server console to update the version for some VPP apps. You get the following error: A configuration error occurred. Please try again.
[From xms_10.12.0.10204.bin][CXM-80400]
Required and optional MDX apps added post enrollment are not displayed in Play Store.
[From xms_10.12.0.10204.bin][CXM-81281]
You can't access the XenMobile Server console using customized ports.
[From xms_10.12.0.10324.bin][CXM-81840]
You can't configure multiple bookmarks due to the character limit in the Managed bookmarks field.
[From xms_10.12.0.10324.bin][CXM-82547]
The Android Enterprise configuration isn't available on the XenMobile Server console.
[From xms_10.12.0.10324.bin][CXM-83475]
You are unable to import the enterprise.config file on the XenMobile Server. You get the following error: Failed to import certificate.
[From xms_10.12.0.10324.bin][CXM-83722]
On the XenMobile Server, Check for Updates doesn't work for App details.
[From xms_10.12.0.10417.bin][CXM-84488]
The mobile device management (MDM) enrollment of devices running iOS 14 fails consistently when the server property ios.mdm.enrollment.installRootCaIfRequired is set to true.
[From xms_10.12.0.10417.bin][CXM-85030]
On the XenMobile Server, you can't install apps from Managed Google Play when you enrol with SamAccountName.
[From xms_10.12.0.10417.bin][CXM-85034]
Enrollment of Apple Deployment Programs (formerly DEP) fails on Apple devices when Generic PKI is configured.
[From xms_10.12.0.10539.bin][CXM-86601]
Additional permissions are required to edit enrollment profiles, when you log in with role-based access control (RBAC).
[From xms_10.12.0.10539.bin][CXM-87178]
Two PKC12 certificates are created for the same user, resulting in intermittent access to the internal network for that user.
[From xms_10.12.0.10539.bin][CXM-87284]
On Android Enterprise devices, you are unable to edit Managed Apps on Chrome.
[From xms_10.12.0.10539.bin][CXM-87285]
Upgrading to certain versions of Citrix ADC causes Android devices and Android Enterprise devices to fail enrollment. For more information, see https://support.citrix.com/article/CTX285195
[From xms_10.12.0.10539.bin][CXM-88640]
Upon upgrading to XMS 10.12, there are problems with the dashboard view on the XenMobile Server console.
[From xms_10.12.0.10539.bin][CXM-89082]
Enrollment of Android Enterprise devices with SamAccountName fails, and you get the following error: Work profile deleted, wiping profile.
[From xms_10.12.0.10539.bin][CXM-89087]

Installing This Update

Note: If your system is configured in cluster mode, follow the steps below to update each node, one after the other.

Important: Before installing this update, take a snapshot of the current settings and create a backup of the database.

Log on to your account on the Citrix website and download the XenMobile Server update (.bin) file to an appropriate location.
In the XenMobile Server Console of a node click Settings > Release Management. The Release Management page appears, which displays the currently installed software version, as well as a list of any updates, patches, and upgrades you have already uploaded.
Under Release Management, click Update. The Update dialog box appears.
Click Browse to upload the update (.bin) file you have downloaded from support.citrix.com.
Click Update and then if prompted, restart the XenMobile Server node using command line.

To verify the patch deployment

Citrix Workspace Mac

After installing this patch, log on to the XenMobile Server Console as an administrator, then navigate to Settings > Release Management > Updates. Information about the most recent successful patch installation appears in this section.

downloadWhy can't I download this file? Need Citrix Files for Mac? Download it here: https://dl.sharefile.com/cfmac Mac

Citrix Files makes accessing your files from a Mac much easier. It allows you to access files and folders from ShareFile directly through Finder on your Mac. Content is streamed when it is accessed and not permanently stored on your computer. Changes made to files in the ShareFile folder are automatically saved back to the cloud. Most Finder operations like drag and drop, copy and paste, move and rename, and others will automatically update to the cloud.

System Requirements
Install Citrix Files
Sign-in to Citrix Files
Basic Operations
Icon Overlays
Right Click Menu
Menu Bar Icon
Dashboard
Overflow Menu
Preferences
Open and Edit
Conflict Prevention
Troubleshooting
Citrix Files Drive is Unavailable
Reconnect the Drive
Relaunch Citrix Files
Reinstall Citrix Files

System Requirements

macOS 10.12 Sierra
macOS 10.13 High Sierra
macOS 10.14 Mojave
macOS 10.15 Catalina

Note:

Installation on macOS 10.11 El Capitan is possible, but Citrix no longer supports this version.
Apple’s latest macOS 10.15 Catalina was released on October 7, 2019. Upgrade to Citrix Files for Mac version 19.10 or above for full compatibility.

Install

Download the installer DMG.
Open the installer package and follow the prompts to install Citrix Files.
You will be required to provide an administrator password and accept prompts for mounting the Citrix Files kernel extension to complete the installation.

Note: Citrix Files for Mac support for Apple silicon devices (M1 chip) is on a preview basis. Please see macOS Recovery security setting requirements that 'Allow user management of kernel extensions from identified developers.'

After installation, a volume named “Citrix Files” will appear. You may access this volume by clicking on the Citrix Files menu bar item and then clicking the folder icon. It will also appear in the Favorites sidebar in Finder windows. This volume displays all of the files and folders from your Citrix Files account.

Sign in

When starting the Citrix Files Desktop app for the first time, you are prompted to sign in with your Citrix Files Credentials.

Basic Operations

Citrix Files allows you to manage the files in your Citrix Files account the same way that you would manage files normally through Finder.

Operation	Description
Open and Edit	Double click on a file in the Citrix Files folder. Make any edits necessary and then save the changes. Citrix Files uploads the edited file.
Download	Drag and drop file(s) or folder(s) from the Citrix Files folder to another folder on your computer. You may also copy and paste files and folders.
Upload	Drag and drop file(s) or folder(s) from the Citrix Files folder to another folder on your computer. You may also copy and paste files and folders.
Delete	Right click on a file or folder and select Move to Trash. You may also drag files and folders to the trash.
Move	Drag and drop file(s) or folder(s) from one location in the Citrix Files folder to another.
New Folder	Create a new folder in Citrix Files folder.

Quick Tip:
The new local storage folder selection feature: Storage Folder
Recently accessed files and files made available offline are stored in a cache folder for fast access. In most cases, there is no need to change this location. Some users with hard drive partitions may wish to store cache data on another partition. You may change the folder where the cache is stored by clicking storage folder.

The cache folder is named 'SFDriveMapper'. Please use the preferences menu to free up or remove data instead of deleting content directly.
Choose a location that will always be available (an external hard drive is not recommended) -When you switch locations, the app will move data already in the cache to your new location.

Icon Overlays

Citrix Workspace App For Mac Os 10.12.6

Files and Folders will have an icon overlay representing the status of that item. The following defines what each icon overlay represents:

Online-only files. These folders and files don’t take up space on your computer.
Note: You may not open online-only files / folders when your device isn’t connected to the Internet.

Mixed state Folder occurs when you have some items within it are mixed across online-only, always offline and/or cached.

Note: When you open an online-only file, it is download to your device and becomes a cached file. You can open cached files anytime, even without internet access. If you need to free up space, you can change the file back to online only. To do so just right-click the file and select ‘to be set’ or go to the Citrix Files dashboard – settings – free up space

Only files or folders that you mark as “Make available offline” will have a green circle with the white check mark. These files or folders are downloaded to your device and are available offline.
Note: To bring these files or folders back to online-only, you need to right-click on the file or folder and select “Make available online.”

The file or folder is currently syncing to the cloud.
Note: This means upload and downloads are currently in progress.

The file is currently checked out.

Right Click Menu

When you right click on a file or folder within Citrix Files, you will see some additional options. These options give you access to the functions available in Citrix Files for these items. Options will vary based on the types of files or folders you have selected, permissions, and account settings.

Operation	Available For	Description
Share	Files and Folders	Copy Link - Copies a Citrix Files download link. Link settings will be determined by the Share options in your Preferences. Email with Citrix Files - Send a download link through email. Email options may be customized before sending, or by modifying default options in your Preferences. Email with mail app - Opens the Mail app in Mac OS. A new message is generated that contains a Citrix Files download link Initiate Approval - (For a single file only) Initiate an approval workflow on a file
Request Files	Single Folder	Copy Link - Copies a Citrix Files upload link. Link settings will be determined by the Share options in your Preferences. Email with Citrix Files - Send a upload link through email. Email options may be customized before sending, or by modifying default options in your Preferences. Email with mail app - Opens the Mail app in Mac OS. A new message is generated that contains a Citrix Files upload link
Check Out	Single File	Check Out a file to prevent other users from making changes
View Details	Single File or Folder	View detailed information for a file or folder. The details window provides access to multiple file versions, notes, or checkout details
Refresh Contents	Single Folder	Folder contents should update automatically as changes are made, but you may refresh contents manually using this function

Additional actions are available under More Options.

Operation	Available For	Description
Download	Files and Folders	For file(s) and folder(s), download allows you to download file(s) or folder(s) to a specific location on your computer. Note: For improved performance, use this option for large file downloads or downloading a large number of items. These downloads are optimized for bulk operations and do not store data in the cache.
Upload	Single Folder	Right click on a folder and upload allows you to upload files and folders from a specific location on your computer. Note: For improved performance, use this option for large file uploads or uploading a large number of items These downloads are optimized for bulk operations and do not store data in the cache.
Manage Permissions	Single Folder	Add users to a folder, modify folder permissions, and copy folder permissions from one user to another.
Add to Favorites	Single File or Single Folder	Adds the file or folder to the Favorites folder.
Preview	Single File	Stream a video file without downloading it (Available for .mp4, .ogg, .ogv, and .webm file types).

Menu Bar Icon

This icon displays the current status of Citrix Files. A spinner over the icon indicates activity.
Uploads in progress or edits that are being saved back to Citrix Files will be indicated by a spinner. You will also see a spinner when navigating to a folder. The spinner indicates that the contents of a folder are being fetched and should appear after the spinner disappears.

Citrix Workspace Mac 10.12 Login

Dashboard

Clicking on the menu bar icon will open the dashboard:

Recent Files - Files that have been uploaded or edited will appear in the list of recent files. Double click on a file to open it.
Overflow Menu - Access Preferences, Send Feedback, Help Launch Website, and quit/exit the Citrix Files application.
Workflow button - Open a window containing Workflows where you can view
Open Citrix Files Folder - Open the Citrix Files drive in Finder on this Mac.

Overflow Menu

This provides access to Preferences, Send Feedback, Help Launch Website, and Quit.

Provide a rating for the app and leave detailed comments.

Help - Provides links to support and legal resources. This menu also allows you to report a technical problem with the app to the development team.
Launch Website - Opens the Citrix Files website.
Quit - Quits the App.
Preferences - Opens the Preferences for the App.

Preferences

Preference	Description
Account	Log out - Logs you out of your account. Cached files are deleted
App Settings	Cache - Hover over the ? for details and cache usage Clear Cache - This removes ached files Reset App settings - Removes folder structure archive and cached files. Doing this will quit and relaunch Citrix Files for Mac to please save any work before resetting. Uninstall - This uninstalls the application. Administrator permissions are required.
Share Options	Notifications - Set default notifications that are applied when sharing Security - Set default security options that are applied when sharing

Open and Edit

Open and Edit has been tested with the following applications:

Adobe Acrobat Reader DC
Adobe Photoshop
Keynote
Numbers
Microsoft Excel 2008, 2011, 2016, 2017
Microsoft PowerPoint 2008, 2011, 2016, 2017
Microsoft Word 2008, 2011, 2016, 2017
Pages
Preview
Sketch
TextEdit

Other applications will be tested and fully supported during the course of the Beta program. Please report any issues you experience with open and edit.
Users are welcome to use Citrix Files for Mac with any application, however when using applications that are not listed above, we recommend saving local copies before uploading to Citrix Files until compatibility has been tested.

Conflict Prevention

Citrix Files for Mac provides end user notifications when another user uploads a new version of a file or checks a file out while you are also viewing / editing the file, in order to prevent file conflicts.
Notification when someone uploads a new version of the file you also have open:
Notification when someone checks out a file while you also have that file open:

Troubleshooting

Citrix Files Drive is Unavailable

Citrix Files gives you access to the files on your Workspace account by making them available as a storage drive (like an SD card or a thumb drive). This drive needs to mount itself into your Mac's file system before files can be accessed from Citrix Files. If the Citrix Files app experiences an issue with mounting, the app menu bar icon will show a warning symbol. You will need to ensure the drive mounts properly before you may use Citrix Files.

Reconnect the Drive

Click the Citrix Files menu bar icon.
Click Reconnect.

Relaunch the App

You may need to relaunch Citrix Files app in case the app experiences an issue with mounting.

Close any files that may be open in Citrix Files (Ex: You have opened a Word document in Citrix Files).
Click on the Citrix Files menu bar icon.
Click on (...).
Select Quit.
Open Citrix Files app in your Applications folder.

Reinstall Citrix Files

Citrix Files installs a kernel extension or ext to mount the drive.

Click the Citrix Files menu bar icon.
Click on (...) Over Flow Menu
Select Help.
Click Uninstall Citrix Files.
Download and install Citrix Files again.

Additional Resources

CTX237344 - Citrix Files for Mac Known Issues
CTX119253- Language Support for Citrix Products